y&i clothing boutique gladly accepts returns of full price unworn, unwashed, undamaged or defective merchandise purchased on our site for a full refund within 5 days of product delivery.
Any reduced-price items or merchandise marked "SALE" or "Final Sale" cannot be returned. Bodywear, masks, and other similar personal items cannot be returned.
Orders may be returned using any method of your choice, at your expense. We recommend using a trackable service. If you send a return without tracking and we don't receive the item we will not issue a refund.
Please email email@example.com with your order # and return request to start your return.
Shipping and return shipping costs are not refundable.
All domestic orders will be sent USPS Priority Mail which estimates 2 day delivery (but is honestly taking more like a full week). We are doing our absolute best to ship orders within one business day to ensure on time holiday delivery. Things are weird this holiday, so we cannot guarantee Christmas delivery on orders placed after December 14th. Thank you again for shopping small this holiday season!
All order $75+ ship for FREE! Other domestic orders ship for a flat $5 rate. We currently only offer standard shipping - expedited shipping is not available. Orders place with y&i clothing boutique normally ship within 2 business days. Once your order is fulfilled & shipped, you will receive an email with a tracking number.
International orders will ship for a flat rate of $30 via USPS Priority Mail. If for some reason we are unable to ship to your country, you will be notified immediately. Once you receive your shipment email with your tracking number, you should expect your package within 10 to 12 days. Your order may be delivered by your local post office courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. We have experienced delays related to Covid-19, so please reach out to us if you have not received your package within two weeks.